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All sent packages are marked with a printed return address. If the package is returned for any reason (wrong address, broken, etc.), it will come back to us and we can take care of it. We highly suggest that if you have a problem with the product that you contact us. A confirmation email will be sent to the customer after the purchase as well as an invoice with a tracking number. As mentioned at the bottom of my store, you are entitled to a full money-back guarantee within 14 days after the day of purchase. If at any point between the date of purchase and 14 days elapse the customer decides that they are dissatisfied with the product for any reason, they may apply for a full refund. If applying for a refund, the customer must detail their reasoning for requesting the refund at which point the merchant has the opportunity and right to attempt to resolve the customer’s complaint. If the merchant is unable to resolve the customer’s complaints, then the customer will be issued their refund in full. Contact Us if questions come up about whom to contact when applying for a refund. For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased.
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